State Farm® Insurance Agent Jackie Weeber

"I never had an issue using State Farm, even when I had it years ago. They were very prompt when my car rolled over and handled the claim and my injury claim well."

"Jackie is very personable and knowledgeable. She keeps her clients best interest at heart at all times."

"Outstanding Financial Guidance and service! Working with Jackie Weeber State Farm has been an excellent experience. Jackie and her team go far beyond traditional insurance-they truly understand the financial side of protecting and growing your future. Jackie took the time to review my entire financial picture, helping me create a solid plan for savings, retirement , and long-term security. What stands out most is her ability to explain complex financial concepts in a clear practical way. She genuinely cares about helping clients reach their goals and makes sure every recommendation fits your unique situation. The level of professionalism, honestly.and personal.attention has been outstanding. Thank you Jackie and team!"

"I’ve never had a worse experience. One of the employees at this office was incredibly rude and condescending when I was having difficulty making a payment online. I decided to leave this office and take my business to another agent, but because of State Farm’s system, I can’t just acquire a different agent. The Jackie Weeber office has to release me as a client to the other State Farm Agent. I called on 10/09 to request the switch; I was told it would take a few days. When I logged into the app a couple days later, I noticed that my monthly payment increased by $20–that’s interesting. I decided I would wait to address it with the new agent since the switch was taking place and I had almost 2 weeks before the next payment. I waited until 10/16 and followed up with the new agent’s office to confirm everything. They shared that the switch still hadn’t been completed by Jackie Weeber and they couldn’t begin handling my policy until then. I called back to Jackie’s office on 10/16 and made another request for them to release my policy to the other agent and I was told I would need to speak to Jackie herself and that she would call me later that day. She never called. I called Jackie’s office on 10/17 to request again to be released to the other agent and the administrative person I spoke to said that another agent was available and would call me and that he would have the power to release me. Joe, one of Jackie’s licensed agents, called me a little later on 10/17, tried to convince me to remain with their office, and after multiple refusals agreed to transfer my policy to the new agent. I followed up with the new agent’s office today, 10/20, and they shared that Jackie Weeber still hasn’t released me to the new agent. I called Jackie’s office 4 times today, 10/20, at various times of the day and they wouldn’t answer any of my calls nor return them—and yes, I left a voicemail. It’s almost 4pm and I haven’t gotten any response. I’m completely at their mercy. No one can do anything until Jackie Weeber releases me to the other agent. I’m being held hostage by this office. I would recommend you take your business anywhere else. I have been a client for two years with two policies and am just astonished that I’m being ignored and ripped off after years of loyal business, no claims, and rarely any questions."

"Very helpful answering all my questions"

"Adin was great person to work with Helped with everything I needed Quick professional Thanks 🙏"

"Adin was super helpful and answered all my questions. I did not feel super pressured to switch to State Farm, but after having the conversation with Adin I wanted to!"

"Pleasant and very helpful. Great experience!!"

"Jackie and her whole staff are top notch! They are always responsive and so helpful whenever something comes up. We love this State Farm office!"

"I've gone through this office for years for various policies; auto, property policies, and commercial liability for my business. These folks are great at keeping things easy and convenient. 99% of the time I need something taken care of, I just send a text explaining what I need and it's done (and more than once they found a better or cheaper way than I would've if I had to set it up myself)."

"Upfront and to the point"

"She is always able to help me. And very knowledgeable in what she is doing. Christina is great."

"Personal and attentive! The Jackie Weeber team has you and your family in mind at all times."

"Very knowledgeable and pleasant to work with!"

"I've been with Jackie Weeber at State Farm for many years, and have had nothing but great customer service. Just recently she was able to save me even more money on my policies (renters/auto). My rates are great and have pretty much stayed the same and very reasonable. A++++++"

"If you are looking for an insurance agent who has fantastic follow through, Christina Ledesma with Jackie Weeber State Farm Insurance is as good as it gets. If you have a question or need a quote she responds that day or within 24 hours. In this day and age that is almost unheard of. Keep up the great work, Christina! Doug Plasman"

"I love this state farm. They are all very helpful and work very hard to lower your premium. Christine has been awesome to work with!!!! Been with them for I think 15 years."

"Have been with them over 25 years. Will never go to anyone else. If it's not broke don't shop for a new one.."

"Christina is amaizing at customer service and helping me make sure I had the coverages that we need and she's so nice"

"They helped explain things very well when I had questions. As well as helping rush paperwork though on important documents that were needed sooner than the previously agreed appointment. Very helpful and thoughtful people work here to make you feel like you’re valued and taken care of"

"Jackie is an awesome leader and works hard for her customers. She’s a wonderful agent!"

"Aweful agent who says she’s there for her clients but is really only there to get the close. There’s a reason she has cycled through more than 6 employees this year. It’s not because all 6 happened to be bad. Come here if you want policies sold to you with ambiguity to where you don’t know what you will get!"

"Dayne has been so helpful! Would not have guessed he was new!"

"NEW UPDATE: Once again, calling and calling, and calling, and leaving messages asking for a callback, and nothing but radio silence. We were told that we have a policy that is expiring and that we need to contact the Jackie Weeber State Farm office right away, which is WHAT WE HAVE BEEN TRYING TO DO FOR SEVERAL DAYS! Is there anyone that works at this office any longer? You don't seem to have a problem taking my payments, but trying to get some assistance is completely impossible! After being with this same office for over 20 years, it has become clear that we need to find a different insurance provider! 😣 Several times my wife and I have called to ask questions about our home and auto policies, or to make changes to our policies, and we end up getting someone from their central answering service that always proves completely unhelpful. Most of the time you can't even understand half of the things the person on the phone is saying. Our latest experience is when we called to have our dwelling insurance increased, due to the inflated home values these days, and we also needed to inquire about whether our auto insurance would cover a Jeep rental during our vacation trip. The woman didn't know if the Jeep rental would be covered, and she suggested that we "setup an appointment with our agent to increase our home insurance." My wife told her that someone could call us back, but the woman insisted that we would be meeting in person at Jackie's office. I mean come on...is this the best customer service you can offer? If we call to speak with someone at Jackie's office, why are our calls getting routed to some State Farm central office with CSRs that cannot speak clear English? We have been with State Farm for 20 years now, but I think it has come time to start shopping elsewhere for our insurance needs. 😞 UPDATE: Regarding the owner's response; we did call the number you stated, which is what we have in our Outlook contact list, and which is also posted when you Google your office. It was obviously not your office that answered the phone, so you must have calls setup to forward to a different location at times. This isn't the first time this has happened, and it seems to be the luck of the draw whenever we call for policy information or adjustments, since Jackie never takes our calls. It is always some assistant (which varies pretty much every time we have called in the past few years) that answers the phone and insists on helping us instead of passing our calls or information to Jackie. Her office did call my wife back and tried to make things right, but I think we are going to look to find an insurance office with an agent that serves their customers rather than ignoring them after they sign up."

"Jackie and her team are truly the best - diligent, thoughtful, and supremely helpful. Look no further for a fantastic agent!"